Capture what your best people know before they leave.
Tacit Knowledge captures the institutional expertise that lives in your senior operators' heads — the contextual judgment, equipment quirks, and hard-won experience that never makes it into a manual — and makes it accessible to every worker on every shift.
The knowledge cliff
45% of manufacturing job openings are unfilled. The average experienced operator carries decades of contextual knowledge — how a specific crusher sounds before it fails, which formation parameters work best in humid conditions, where the cable tray runs behind the false wall.
When they retire, that knowledge walks out the door. Tacit Knowledge captures it continuously — through voice observations, video inspections, and AI-assisted documentation — then delivers it at the exact point of work where it matters.
The crisis
How it works
Capture continuously. Deliver contextually.
Tacit Knowledge doesn't ask workers to write documentation. It captures knowledge as a byproduct of doing the work — then surfaces it automatically when someone else encounters the same equipment, condition, or task.
Passive Capture
Voice observations, video inspections, and shift handover notes are automatically transcribed, classified, and linked to the relevant equipment, procedure, and work area in the knowledge graph.
Contextual Delivery
When a worker scans an asset tag or opens a work order, they see not just the standard procedure — but every expert observation, equipment quirk, and contextual tip linked to that specific asset.
Knowledge Graph
Every captured observation is linked to assets, procedures, workers, and incidents — creating a queryable graph of institutional knowledge that grows with every shift.
Cross-Shift Intelligence
Shift handover documents are auto-generated from the digital thread — sensor data, quality captures, and observations from the prior shift — eliminating the knowledge transfer gap between crews.
Preserve what matters most.
Your best people's knowledge shouldn't retire when they do. Capture institutional expertise continuously and make it available to every worker on every shift.